Resources

This section includes articles with practical ideas on how to identify and address common accessible communication problems. We will add new resources from time to time.

Making complaints process accessible

Making your complaints processes more accessible.

 "No Labels" interview with Robyn Hunt about making information accessible

"No Labels" is a weekly radio programme on Wellington Access Radio that explores the diversity of disability issues.

Brendon Fitzgibbon interviews Robyn Hunt about information accessibility issues and making information accessible.

An introduction to engaging with older and disabled people

Disabled and older people face considerable barriers to inclusion within community and other engagement processes.

Read more: An introduction to engaging with older and disabled people

Ten point business case for website accessibility

Accessibility is about:

  • attitude
  • audience
  • an inclusive approach.

The business case for web accessibility:

Read more: Ten point business case for website accessibility

Universal Design

The concept of Universal Design underpins everything we do at AccEase.

"Universal design is the design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design."

– Ron Mace NC State University, The Center for Universal Design

Read more: Universal Design

Eight-point media disability language guide

In New Zealand the terms “disabled people” or “people with disabilities” are usually considered accurate and respectful for general use. Either will do. Some people want to be thought of as people first, rather than focusing on disability.

Read more: Eight-point media disability language guide