Training, awards and the New Year
We hope everyone had a great Christmas break, and wish our clients a happy and prosperous 2014. The new year will be full of accessibility and disability challenges that we can help you meet. Contact us!
Disability Survey Workshops
It's Disability Survey time again. This is the critical data collection exercise for the New Zealand disability community. AccEase has been on the road with Statistics New Zealand for the last three weeks delivering disability training for field interviewers and Call Centre staff for the Survey despite disruptions from storm, fog and earthquake. Robyn was quoted in the Statistics New Zealand media release promoting the survey. Information about the Survey is available on the Statistics New Zealand web site in a variety of formats. We hope the survey has a good response as it is important for the disability community.
Complaints lead to improvements
While we have been paying some attention to accessibility in the “glam” sector recently we haven't forgotten other aspects of accessibility and engagement.
Robyn spoke at the third disability conference this week, "Another Complaint, another improvement, towards better disability services." Notes from her presentation, "Why is it so difficult to complain? Making complaints processes accessible" will be available on Low Visionary shortly.